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Our process

A proven 5-step process to launch with confidence

No guesswork, no disappearing developers. Here's exactly what happens from your first call to launch day — and what you'll need at each step.

  1. Day 1

    Step 1: Discovery Call

    A free 30-minute call to understand your brand, goals, audience and budget.

  2. Days 2–4

    Step 2: Strategy & Wireframes

    We map the customer journey and plan every page's structure before design begins.

  3. Days 4–8

    Step 3: Design

    Pixel-perfect, on-brand designs for desktop and mobile, refined with your feedback.

  4. Days 8–13

    Step 4: Development & Testing

    We build your store on Shopify and test it across devices, browsers and real checkouts.

  5. Day 14+

    Step 5: Launch & Support

    We go live together, then stay on hand to fix, tweak and help you grow.

Step-by-step details

Day 1

Step 1: Discovery Call

A free 30-minute call to understand your brand, goals, audience and budget.

You provide

  • Your goals and must-have features
  • Examples of stores you like
  • Current store URL (if you have one)

You receive

  • Honest recommendations
  • Fixed-price proposal
  • Clear project timeline
Days 2–4

Step 2: Strategy & Wireframes

We map the customer journey and plan every page's structure before design begins.

You provide

  • Logo and brand assets
  • Product list and key details
  • Store access (collaborator request)

You receive

  • Sitemap and page plan
  • Wireframes for key templates
  • App and integration plan
Days 4–8

Step 3: Design

Pixel-perfect, on-brand designs for desktop and mobile, refined with your feedback.

You provide

  • Feedback on each design round
  • Product photography
  • Any final copy

You receive

  • Desktop and mobile designs
  • Clickable prototype
  • Revision rounds per package
Days 8–13

Step 4: Development & Testing

We build your store on Shopify and test it across devices, browsers and real checkouts.

You provide

  • Payment and shipping details
  • Final approvals
  • Test order sign-off

You receive

  • Fully built store on a preview link
  • QA across devices
  • Speed and SEO checks
Day 14+

Step 5: Launch & Support

We go live together, then stay on hand to fix, tweak and help you grow.

You provide

  • Go-live approval
  • Domain access

You receive

  • Live store
  • Personalized training video
  • Post-launch support window

Our promise

What you can always count on

12-hour replies

Every message answered within 12 hours on working days — usually much faster.

Deadlines we keep

A clear timeline from day one, with progress updates at every milestone.

Fixed pricing

The price we quote is the price you pay. Scope changes are always agreed first.

Support after launch

We don't vanish at go-live. Post-launch support is built into every package.

Ready for step one?

Book your free discovery call. We'll learn about your brand and send you a fixed-price proposal.