Privacy Policy

This Privacy Policy explains how VertexTechHub ("we", "us", "our") collects, uses and protects your information when you visit vertextechhub.online or contact us about our services.

Information we collect

• Information you give us: your name, email address, phone or WhatsApp number, country, store URL, project details and any other information you submit through our forms or send by email or WhatsApp.
• Usage data: if you accept analytics cookies, we collect anonymous data such as pages visited, time on site, device and browser type through Google Analytics and, where enabled, the Meta Pixel.

How we use your information

• To respond to enquiries, prepare quotes and deliver our services.
• To send newsletters you have subscribed to (you can unsubscribe at any time).
• To understand how our website is used so we can improve it.
• To meet legal and accounting obligations.

We never sell your personal information.

Cookies

We only use essential browser storage (for example, to remember your cookie choice) unless you click "Accept" on our cookie banner. Analytics and advertising cookies are loaded only after you consent. You can change your choice at any time by clearing your browser's site data.

Third-party services

We may use trusted providers to operate our business, including form-handling and email services, scheduling tools such as Calendly, WhatsApp, Google Analytics and Meta. These providers process data on our behalf under their own privacy policies.

Affiliate links

Some links and banners on our site are Shopify affiliate links (labelled "Sponsored"). When you click one, you leave our website and Shopify or its affiliate-tracking partner may set cookies to record the referral. That processing is covered by Shopify's own privacy policy.

Data retention

We keep enquiry and project information only as long as needed for the purposes above, or as required by law.

Your rights

Depending on where you live (for example under the UK/EU GDPR or California's CCPA), you may have the right to access, correct, delete or export your personal data, and to object to or restrict certain processing. To make a request, email info@VertexTechHub.online.

Security

We use reasonable technical and organizational measures to protect your data. No method of transmission over the internet is 100% secure, but we work hard to protect your information.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact

Questions about this policy? Email info@VertexTechHub.online.